Signing the job off
Once the installer has finished, he will run through a checklist with you.
Once you have signed the form, the installer will return the form to the showroom to allow moda to take the final payment of 10%.
If there are any issues, they are recorded on the form which then actions a remedial - in which case the 10% is not taken. This is paid only when the customer is totally satisfied.
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Hand on heart we can say that our reputation is second to none. Your satisfaction is more important to us than anything, because a satisfied customer is our best advert.
Referral accounts for 70% of our business, so you can be sure that we will see the job through till the end.
And with our ISO9000 status, you can be sure that we are more capable than any other kitchen retailer in NZ to get the job done right, and right first time!
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