If you have just had your kitchen installed, you will need to have it cleaned before use. The installer is expected to leave the kitchen tidy, but isn’t responsible for cleaning.
You also will start to load up your shelves and drawers - after this you may experience minor shifting in your cabinetry, this is perfectly normal! We will come out and do some ‘tweaking’ but we have some links that show you exactly where to put the screw driver to adjust your door or drawer, if you want to give it a go!
At Moda, we have superb remedial procedures. If something happens - lets face it, we are all human, and things do happen sometimes, we take care of it, well and swiftly. This is why 85% of our business is from referral, other kitchen companies may claim to sell the most kitchens, be the biggest kitchen company, but that doesn’t mean that their customers were happy!
If you have a Moda kitchen and are experiencing difficulty with something, please feel free to call your designer - remember to call the showroom which you purchased the kitchen at as they have all your details on file, or you can call the factory production department direct, on (09) 827 9072.
As we are customer service focused, we would love to hear your feedback, positive or negative- if you would like to have your say about the service you received from either your designer, or installer, please email info@Moda.co.nz.
If in doubt - please ask!!!
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